Customers
With all queries, please contact your intermediary first with any questions you may have regarding your insurance as they should be able to resolve 99.9% of all queries and will be aware of other policies that may exist alongside ours. We ask this because of the way systems talk to each other in respect of any changes to a policy; all changes must flow in one direction and that is from your intermediary to us. In the unlikely event you do need to contact us directly, please use the email facility HERE where you can expect a response within 2 working days. If the matter is urgent between the hours of 9.00am and 5.00pm, you can choose from the following telephone options. Please have your policy number and vehicle registration number to hand
For Policy Queries Telephone
Select option 1 or email
01202 283184
To Discuss Validation Documents
Select option 2 or email
01202 283184
For New Claims Notifications
Select option 1
0800 096 9629
or from a mobile
+44 (0)1606 562314
To Discuss an Existing Claim
0800 923 4222
Calls to the 0800 numbers are free; others are the same as calling a normal local or national landline
Alternatively you can write to us at Premier Underwriting Limited, Ocean 80, 80 Holdenhurst Road, Bournemouth, Dorset BH8 8AQ
Intermediaries
Underwriting – NB, MTAs and Cancellations
Option 1
01202 283184
Policy Validation and Fraud
Option 2
01202 283184
Electronic Trading Queries
01202 283366
General Enquiries
01202 283184
New Claims Notifications
Option 1
0800 096 9629
Existing Claims
0800 923 4222
Contact Form